Policies & Complaints
Other Statutory Documentation
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FINANCIAL INFORMATION |
STAFF UNION OFFICIALS The number of hours carried out by union officials is currently 0 hours.
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COMPLAINTS PROCEDURE
Please refer to the ‘Persistant Complaints Policy’ and ‘Vexatious or Persistent Policy’ for full details.
Stage 1 – The complainant should initially raise and discuss their concerns/issues with the student’s Class Teacher, Learning Tutor or Head of Year or may be directed to [email protected]
Stage 2 – If unsolved, the complainant should contact the Headteacher (email: [email protected]) with details of their concern or alternative contact the Headteacher via their Personal Assistant who will make an appointment.
Complaints Form to the Headteacher: Complaints-Form-Word-Document
Stage 3 (formal stage) – If the Headteacher is unable to resolve the concern (or the complaint is regarding the Headteacher), the complainant may contact the Chair of Governors ([email protected])
Complaints-Form-Chair-of-Governors
Stage 4– If the complainant remains unsatisfied, they can contact the Secretary of State for Education.